Reference

Terms That Govern Your Baji House Account

These terms set out what you agree to when you open and use a Baji House account. Access and eligibility depend on your local law and the region you are in — read these conditions before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified in advanceContact us with questions
Baji House Terms That Govern Your Baji House Account
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. Never share your PIN or OTP with anyone — we will never ask for them through chat or email.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable law after closure. You can request a copy of your data by contacting support.

Requesting Changes

To update your registered details — including the mobile wallet number linked to your bKash, Nagad, or Rocket account — submit a request through live chat with your account verification.

Who to Contact

For any question about how your personal data is used, stored, or removed, reach our support team via live chat or email. We will respond within the timeframe required by applicable law.

REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat widget from any page in your account. Our support team handles terms queries, account questions, and payment disputes directly in the chat window.
Email Support Write to our support address from your registered email. Include your account reference so we can locate your record and respond to your specific question about these terms.
Help Centre Our help centre covers common questions about account conditions, withdrawal rules, and what happens if your circumstances change. Check there first for a quick answer.

Common Questions About These Terms

These terms apply to anyone who opens or uses a Baji House account. Eligibility depends on your local law and the region you are accessing from — check that before you proceed.

Yes. We update these terms when our services or regulatory requirements change. We post the new version on this page and notify you through your account when the change is material.

Local law takes precedence. The conflicting part of our terms does not apply to you, but the rest of the terms remain in effect for your account.

Contact our support team via live chat or email from your registered address. We will process the closure and confirm the steps for any remaining balance in your account wallet.

We retain your data for the period your account is active and for however long applicable law requires after closure. You can request details through our support team.

Yes. Submit a request through live chat or email with your account reference. We will provide your data in line with the rights available under applicable law in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.