Information We Need to Run Your Account
When you open an account we ask for your mobile number, email and preferred wallet—bKash, Nagad or Rocket—so we can verify deposits and process withdrawals to the right destination. We log session data like device type and IP address to catch unusual login patterns and keep your balance safe. Payment details move through encrypted channels the same way your bank app protects
a transfer. We don't ask for more than we need to clear a transaction or answer a support ticket. Game history, bet records and wallet activity stay on our servers in Bangladesh-eligible regions and never leave our custody. If you contact support we keep that conversation so the next agent can pick up where the last one left off without you repeating
your issue.