Reference

Privacy Policy for Baji House

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your login secure. This policy tells you what we gather, how we use it, and how you can ask us to change or delete it.

Account dataPayment recordsDevice access logsCookie preferencesContact history
Baji House Privacy Policy for Baji House
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, ask us to update it, or request account deletion, contact our support team through any of the channels below. We handle data requests within the timeframe your local regulation requires.

Team online

Live chat

Open the chat icon in the bottom corner of any page and tell the agent you have a privacy or data request. The team will verify your account and walk you through the process in real time.

Email support

Send your data request to our support email address from the address you used to register. Include your account username so we can locate your records and respond with the information or confirmation you need.

Account settings

Log in and visit the privacy section under account settings to download a copy of your data, update your contact preferences, or start the account closure process if you want us to delete your information.

DATA PROTECTION

How We Secure Your Information

We use encryption, access controls and regular audits to protect your account details, payment history and personal data. Below are the main safeguards we apply and the rights you have over the information we collect.

Encrypted transmission

Every page on Baji House runs over HTTPS so your login credentials, bKash PIN confirmations and account messages travel encrypted. We do not store your wallet PIN; that stays between you and your payment provider.

Access logging

We record the device, IP address and timestamp each time you log in. If we see an attempt from an unfamiliar location we send you an alert and may ask for additional verification before allowing access to your balance.

Cookie notice

We use essential cookies to keep your session active and remember your language choice. Analytics cookies help us understand which games and payment methods are used most. You can disable optional cookies in your browser without affecting core account functions.

Data retention

We keep your transaction records and account history for the period local financial regulation requires, typically several years. After that window closes we archive or delete the data. You can request early deletion by closing your account through support.

Privacy Policy Questions

We collect your mobile number, email address, date of birth and preferred currency during registration. When you deposit via bKash, Nagad or Rocket we record the transaction ID and amount to match the payment to your account.

We share payment transaction details with the wallet provider you select so they can confirm your deposit or withdrawal. We do not sell your personal information to advertisers or data brokers. Compliance partners may see verification records where local law requires it.

Log in, go to account settings and open the privacy section. Click the download button to request a file containing your registration details, transaction history and support messages. We send the file to your registered email within a few business days.

Yes. Contact support via live chat or email and ask to close your account. We will verify your identity, clear any pending transactions, then delete or anonymise your personal data according to the retention period local regulation requires.

We archive transaction records for the period financial regulation mandates, then delete them. You can request a final statement before closure so you have your own copy. Archived records are stripped of personal identifiers after the legal retention window expires.

Open your browser settings and look for the cookie or privacy section. Disable third-party or analytics cookies if you prefer. Essential cookies that keep you logged in and remember your language will still work so you can use your account normally.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.